Our 100% Satisfaction Guarantee
If you aren’t happy with something, please let us know. Send us a message, using the form on this page, with your order number and a brief explanation about why you aren’t completely satisfied. We promise to refund your purchase and use your response to make adjustments and improvements.
Don’t worry about sending the product back—we want your experience to be as hassle-free, wait-free, and problem-free as possible. We are so grateful for our loyal customers, and we’d love for you to be one of them.
We believe in the life-changing power of natural and organic household essentials. Not only do they improve the environment, but they also change the way we live. The health of our families and communities is affected by the products we use in our homes and on our bodies every day, so it makes sense to use effective, plant-derived options whenever possible.
Our customer-first approach is why it’s important for us to offer you a 100% satisfaction guarantee. We’ve worked with our team of Ph.D chemists to develop and test all of our products for effectiveness, wholesomeness, and eco-friendliness. We want you to love all of our offerings just as much as we do, and we know honest feedback is an important part of that process.
Drop Us a Line
You May Also Reach Departments Directly Here:
- Customer Support: support@puracy.com
- Business Development: bizdev@puracy.com
- Wholesale: wholesale@puracy.com
- Public Relations: pr@puracy.com
- Social Media: social@puracy.com
- Feedback: feedback@puracy.com
- Diversity inquiries: diversity@puracy.com
- Charity inquiries: charity@puracy.com